Nicholas_henderson2003@yahoo.com · 660 853 0639

·               PMP, Construction

·               Extensive training and education in the telecommunications field, Naval Communications Specialist

·               Involved in all aspects of projects, such as planning, surveys, pricing, problem solving, forecasting, and deployment.

·               Worked with Sprint (RBS, BBU), AT&T (DAS 7603), Verizon (4.0), T-Mobile (UMTS), Cricket (4.0)

·               NSN installs of ATCA hardware, NSN approach to LTE, Flexi Multimode BTS, Core Network evolution towards LTE R8, implementation of MME, SAE gateway and capacity roadmap

·               Ericsson UMTS/GPRS/GSM network signaling and application software, implementation and install Sprint 2.5, AT&T 002-29-316, DAS end to end

 

*NOLS*Troubleshooting/Diagnosis*RBS/BBS*DAS Antenna

*Smart Laptop*CDMA/GSM Conversion*Tower Structure Analysis     *Punch Walk

*Fiber Sweeps  *Alarm Testing/Response*OC-OD 1900 LTE*Ericsson 6250

*Special Project Coordination              *Documentation                                          *Testing/Upgrade                       *Site Handler

*Rural Modification-T-Mobile              *Supervise Crews                                               *Field Support/Maintenance     *AWS

 

FIELD PROJECT OPERATIONS MANAGERKansas City, KSNokia     Oct 2014 to Present

·   Manage daily operations from office and field including night cutover bridge, BTS site visits, site walks,

·   Attend meetings at market level for Quality, Progress, Logistics and Reporting

·   Oversee multiple site builds of new sites and modifications, delivery of materials, identify challenges to market project, GC evaluations, ensure project budgets and schedules, quality assurance and reporting, SCOP documentation

·   Market NSN commissioning, perform tool audits, BOM ordering/receipt/distribution of materials, support regional PM

·   Track all TI work related issues and report progress from Site Survey to Notice to Proceed to Site Acceptance

·   Anticipate/Identify challenges to market project and prepare solutions in advance

·   Quality assurance, reporting, and implementation in accordance with NSN quality guidelines

 

 

PROJECT MANAGERFargo, NDNew Age Technology   Nov 2013 to Oct 2014

·   AT&T and T-Mobile LTE/Generation 4 Builds, inspect/observe project to maintain specifications, restrictions and right of ways, site access issues, permits, test procedures, schedule, shop drawings, utility locations, and track project essentials.

·   TD-LTE/Samsung Builds, directly involved in the execution and management of large scale wireless network rollouts, provided single point of contact for project-oriented activities, updated and maintained project schedule as per customer requirements through interfacing with the PM, responsible for day-to-day operations

·   Coordinate materials delivery, resolve installation issues, and perform acceptance testing, surveying services, site surveys, request/conduct QA Audit, power tapping at BTS location/auger, and site walks.

·   Maintain daily field notes to prepare daily reports, take progress photos, maintain record document information

·   Manage daily activities of Field Techs, track and report status of project/tasks, report to Area Lead

·   Monitor/record contractor’s work performance with contract requirements, delivery of material, conduct final inspection, prepare punch lists, and collect documentation for closing out contracts.

 

SENIOR CONSTRUCTION MANAGER    Plano, TX Ericsson Aug 2012 to Nov 2013

·   888 Completed Build Outs, 99 Sites assigned, and 64 Under Construction

·   Ensure construction execution on all projects requiring CAD/design review, implementation, read/understand blueprints, working knowledge of building systems (HVAC, emergency generators, National Electrical Code requirements); environmental requirements including hazardous material, spill prevention, and other regulatory guidelines, general building and vendor maintenance, submit for building applications, documentation and utility requirements

·   Develop detailed material take offs and scope of services lists from RFDS and Engineered drawings.

·   Track and coordinate material delivery, schedule construction, and drive completion to meet schedule and budget

·   PCM Cable routing as per Site CD and RFDS

·   Oversee iDAS and oDAS deployment, including vendor equipment specifications, performance guarantees, construction requirements, trouble shooting, problem solving, testing, optimization, and final acceptance.

·   Site pre-inspections and Q&A, coordinate post-construction audits, site verification, visual inspection of quality on site, Assess and control charges to the agreed site design

·   Coax, grounding systems, AC power, fiber installation, patch panel installation, BTS configuration

·   Ensure only customer's approved materials are installed on the project

·   Attend coordination and progress meetings and report project status and performance data as required to management

·   Awareness and on-site supervision during where risk of disturbances in customer site performance is high.

NICHOLAS S. HENDERSON                  PAGE 2

 

Ericsson continued-

·   Check that the working environment is maintained at an acceptable level, carry out safety inspections and ensure that tools, etc. are in good working condition

·   Ensure that vendors/suppliers meet all technical specifications to Ericsson and customer, review as-built and test documentation, observe tests of system performance, recommend vendor work acceptance and payment.

·   Coordinate all site activities are in phase with the Project goals and objectives

·   Ensure workmanship quality of the installations done by the Service Providers is within the Contract, Ericsson standards and Customer expectations – taking corrective action as necessary

·   Ensure all Ericsson, Federal, Local, and customer safety guidelines and construction procedures are followed and enforced during the entire Civil Works phase of the project, providing technical assistance and supervising, coordinating and monitoring works with Service Providers

·   Write claims, order and return materials, maintain and update construction-specific areas of Site Handler, smart laptop

 

PROJECT MANAGER ENGINEERMaryville, MONew Age Technology                  May 2004 to Aug 2012

·   Climb ladders 280 feet high and work as well as confined spaces, and/or adverse weather conditions.

·   Construction Project Manager for VoIP, design VoIP system, test, implement, troubleshooting products

·   Management of Switch data architecture and support switch software upgrades, document switch standards

·   Troubleshoot IP connectivity issues and assist field in troubleshooting NIU (Network Interface Unit) issues.

·   Manage switch hardware, to include Constant Bit Rate (CBR)/ Time Division Multiplexed (TDM) or packet based switches

·   Responsible for developing processes and procedures to allow switch platforms to be integrated into billing systems, trouble management systems,  LNP, LIDB, and other back office database systems

·   Responsible for associated ancillary equipment including HVAC, Generators, DC Power plants and transmission systems

·   Manages switch routing, rate codes and NPA-NXX. Direct the trouble shooting of switch related problems such as but not limited to: AMA failures, transmission or network failures, switch hardware failures, etc.

·   Audio/visual setup, installation, and monitoring of Democratic Convention in Denver, CO in 2008

·   Network setup, ghost systems, user support, setup servers, backup, file uploads, audio and visual setup

·   Engineering liaison services between Motorola and Sprint PCS Lab on final DVT issues. Analyze requirements, design of test scenarios, and execute test on integrated software verifying functionality to achieve shipment of CDMA products

·   Configure carrier information and wiretap interface features, consult businesses on best communication setup

Top of ForBottom of Form

SWITCH ENGINEER      Greenwood Village COComcast Cable Corporation              May 2007 to Nov 2007

·   Manage & operate all aspect of VoIP switches (routing, translations, dialing tables, advanced troubleshooting, feature maintenance, hardware, etc).

·   Manage & operate elements within the switch network (Voice Mail, CALEA, Messaging, Signaling, media gateways, etc)

·   Ensure the voice network is performing optimally from an end-to-end perspective by establishing/monitoring key variable and making the necessary changes.

·   Interface with ILEC, CLEC, Signaling, 3rd party, LD, PSTN, interconnects, and vendors to resolve service issues.

·   Manage Switch tables and directories; populates and maintains required data in switch database to allow switch configuration for network and provisioning of customer orders 

·   Coordinate and implement new features, technologies, upgrades, and patches in the Cisco BTS Switch, MGX 8880/8850.

·   Coordinate and resolve service issues with CLEC, ILEC, IXC providers and vendors.

·   Technical SME and engineering level point of escalation and support for the field LMC, provisioning, markets, Product, TRAC, Surveillance, and New Technology Deployment.

·   Trouble-Shoot and Resolve E911 Trouble Reported issues, to include (but not limited to): ANI Failures, ANI Failure misrouted calls, ALI Failure, ALI Failure misrouted calls, and all complex routing issues within the E911 Network.
 

Further employment available upon request

 

*FCC Certified in Wireless/Telephony              *OSHA Certified, Rules and Regulation                            *CPR, Red Cross

*Tellabs 5500 NGX-s                                          *First Responding Communication

 

·   Recognized by Ericsson and Sprint for achieving Kansas City Build and West Texas Build, 2013

·   Recognized for unprecedented migration success across 47 markets for Comcast Cable, 2007

·   Award for Outstanding Job Performance in launching the Dallas market for Voice Stream (now T-Mobile) 2001

 

Williamstown University

Bachelor of Science in Telecommunications, June 2004